Certification scheme

ISO 9001 quality management system certification

An audited quality management system: documented processes, customer requirements, internal audit, management review and continual improvement; in a data centre it underpins consistent operations, maintenance and customer service.

  • 5requirementsin our own words
  • 1edition 2015 edition
  • 0places where it is a duty of 30 assessed
  • 18 Oct 2026last checkedat the sources below

Where it applies

It is voluntary in the 30 places assessed. The outcome holds under the conditions shown and says nothing about any one site.

WhereOutcomeBasisConditionsAuthority and route
All 30 placesAppliesVoluntary In forceNone stated No law in this country requires it; customers, lenders or tenders decide.Not stated

What it asks for

5 requirements, each in our own words with the evidence an assessor would expect and who on a site usually owns it. Read the clause itself on the scheme owner's page.

RequirementEvidence expectedOwnerWhen
Define the quality management system scope and customer requirements. Scope statement Policy, checked by document reviewQuality Every year Management system, the organisation
Document and control the processes that deliver your service. Process maps and procedures Policy, checked by document reviewQuality Continuous Management system, the organisation
Audit internally and review management performance. Audit and review records Record, checked by document reviewQuality Every year Management system, the organisation
Record nonconformities and improve continually. Corrective action log Record, checked by document reviewQuality Continuous Management system, the organisation
Keep the certificate through surveillance and recertification audits. Audit reports Certificate, checked by document reviewCompliance manager Each certification cycle Management system, the organisation

Editions

Which text is in force, from when, and which one it replaced.

EditionStatusPublishedIn effectReplaces
2015 edition Current 2015Not stated None named

About the programme

Scheme owner
ISO (standard); certificates issued by certification bodies
Assessed by
An accredited certification body
Scope
organisation or defined scope
Levels
single certificate
Certificate cycle
Certificate valid for 3 years, surveillance every 1 year, recertification every 3 years
Validity
IAF MD 5 (hosted by EA) describes an initial three-year certification cycle with surveillance audits in between.
Accreditation route
National accreditation body under EA (Regulation (EC) 765/2008: one per Member State; certification bodies request accreditation in their own state)
Recognised by
EA MLA / IAF MLA signatories
Who asks for it
Public tenders, Enterprise and colocation customers
Where it is used
global

Sources

Official bodies behind this page, each with the date we last read it.

Not legal advice. Confirm each duty against the text itself.