Law

DORA Regulation (EU) 2022/2554: digital operational resilience for financial entities

Obliges banks, insurers, investment firms and other financial entities to manage ICT risk, report incidents, test resilience and control ICT suppliers by contract; data centre operators meet DORA mainly as contracted suppliers, and only a designated critical provider is overseen directly.

  • 5requirementsin our own words
  • 1edition Regulation (EU) 2022/2554
  • 29places where it is a duty of 30 assessed
  • 18 Oct 2026last checkedat the sources below

Where it applies

It is a duty in 29 of 30 places, and 1 needs a closer read. The outcome holds under the conditions shown and says nothing about any one site.

WhereOutcomeBasisConditionsAuthority and route
All 27 EU Member StatesAppliesRequired by law In forceDuty group: financial entityEntity: financial entity (Art. 2: banks, insurers, investment firms, payment and others)
WhyDirect duties on the financial entity: ICT risk management, incident reporting, testing, third-party risk.
national financial supervisor for the entity type
All 27 EU Member StatesAppliesRequired by contract or customer In forceDuty group: supplier flowdownEntity: ICT third-party service provider to a financial entity (includes data centre and colocation operators)Sector: financial sector
WhyFinancial entities must put DORA contract terms (Art. 30) and exit rights into contracts with their ICT suppliers; the supplier meets DORA through those terms.
financial entity (client)
All 27 EU Member StatesAppliesRequired by law In forceDuty group: critical providerEntity: ICT third-party service provider designated as critical by the ESAsSector: financial sector
WhyOnly designated critical providers are overseen directly by a Lead Overseer; designation is by the ESAs.
ESAs Lead Overseer
Switzerland, United KingdomAppliesRequired by contract or customer In forceDuty group: supplier flowdownEntity: ICT third-party service provider to a financial entity (includes data centre and colocation operators)Sector: EU financial entities
WhyA provider outside the EU is bound through contract when it serves EU financial entities.
Not stated
NorwayNeeds reviewRequired by law Status not confirmedDuty group: financial entityEntity: financial entity (Art. 2: banks, insurers, investment firms, payment and others)
WhyEEA incorporation of DORA not checked in this pass.
Not stated
NorwayNeeds reviewRequired by contract or customer Status not confirmedDuty group: supplier flowdownEntity: ICT third-party service provider to a financial entity (includes data centre and colocation operators)
WhyEEA incorporation of DORA not checked in this pass.
Not stated
NorwayNeeds reviewRequired by law Status not confirmedDuty group: critical providerEntity: ICT third-party service provider designated as critical by the ESAs
WhyEEA incorporation of DORA not checked in this pass.
Not stated
Switzerland, United KingdomDoes not applyRequired by law In forceDuty group: financial entityEntity: financial entity (Art. 2: banks, insurers, investment firms, payment and others)
WhyEU regulation; not directly applicable to entities outside the EU for this duty group.
Not stated
Switzerland, United KingdomDoes not applyRequired by law In forceDuty group: critical providerEntity: ICT third-party service provider designated as critical by the ESAs
WhyEU regulation; not directly applicable to entities outside the EU for this duty group.
Not stated

What it asks for

5 requirements, each in our own words with the evidence an assessor would expect and who on a site usually owns it. Read the clause itself on the scheme owner's page.

RequirementEvidence expectedOwnerWhen
Work out which DORA role you have for each client: you are normally an ICT third-party service provider; a financial entity has the primary duties. Role mapping per client Record, checked by document reviewCompliance manager Every year Governance, the organisation
Expect contract terms from financial clients on service description, locations, security, incident help, audit and exit. Contract addendum Contract, checked by document reviewCompliance manager On each change Contractual, the organisation
Support clients' incident reporting by informing them quickly and with usable detail. Client notification procedure Policy, checked by document reviewSecurity lead Continuous Contractual, the organisation
Support clients' resilience testing and exit plans. Test participation records Test report, checked by document reviewIT operations Every year Contractual, the organisation
If designated as a critical ICT third-party provider, you come under direct EU oversight. Designation watch note Record, checked by document reviewCompliance manager Every year Governance, the organisation

Editions

Which text is in force, from when, and which one it replaced.

EditionStatusPublishedIn effectReplaces
Regulation (EU) 2022/2554 Current 27 Dec 202217 Jan 2025 None named

About the programme

Assessed by
A regulator or authority
Scope
financial entity; ICT third-party service provider
Levels
three duty groups: financial entities, contractual flow-down to ICT providers, oversight of designated critical ICT third-party providers
Validity
Applies since 17 January 2025.
Regulator
Financial supervisors per Member State; European Supervisory Authorities as lead overseers for critical ICT providers
Official body
European Parliament and Council
Who asks for it
Financial-sector clients, Regulator
Where it is used
EU27 (financial entities); suppliers anywhere through contracts

Sources

Official bodies behind this page, each with the date we last read it.

Not legal advice. Confirm each duty against the text itself.